How our hiring process works

All candidates should follow the direction of the People and Culture department during the hiring process. The recruitment team will provide you with more information about the hiring process and what to expect.

The hiring process

Here's what you can expect as you go through the hiring process.

1. Find your next opportunity

  • View our current opportunities and apply for jobs that reflect your experience and qualifications. You can sign up for job alerts to notify you of future job opportunities. 

  • You will receive an email confirmation once you've submitted your resume successfully. 

    • If you experience technical issues in the application process, there are a few things you can try: use Google Chrome as your internet browser or upload all files (i.e., resume, cover letter) in a single document. If you still have trouble, email In your message, include the Job Requisition Number for the position you would like to apply for and a short description of the issues you are experiencing. 

    • Please note: We​ do not accept resumes sent to the People and Culture inbox or respond to inquiries about the status of job openings. We will only respond to requests for technical assistance. 

  • The recruiter and hiring manager will review resumes based on the qualifications in the job posting. 

  • If you are selected to move forward in the process, the recruiter will contact you to schedule the next steps. 

2. Meet with us

If your experience and qualifications align with what we’re looking for in a vacant position, you’ll be contacted by our recruitment team. This is an opportunity for you to learn more about the role and workplace culture and share your work experience and job skills.  

  • Along with an interview, you may be asked to complete an assessment.  Assessments are designed to evaluate each candidate's knowledge, skills, abilities and other attributes related to the job qualifications. 

  • You may be invited to participate in one or more interviews and/or assessments. These may consist of any of the following: 

    1. Phone interview: This is usually an initial 30-minute phone conversation with the recruiter to find out more about your background, experience and qualifications in relation to the role. It is also an opportunity to learn more about the role and TCHC to make sure this role is a right fit for you.  

    2. Virtual/In-person interview: This is usually a one-hour, in-depth meeting with a panel consisting of the hiring manager and one or more interviewers. The interview includes behavioral, situational and/or technical questions. Download a copy of our Interview Preparation Guide (PDF) to help you prepare for your upcoming interview.  

    3. Practical test: A practical test to evaluate your ability to perform a specific aspect of the job by simulating a task.  

    4. Written test: A written test to measure your knowledge of an activity, function or task of the job.  

3. References

  • Reference checks are conducted after the interview and assessment process is completed. We will only check references for candidates who are being considered for the job offer stage. 

  • Please provide professional references, such as people you have directly reported to. We do not accept personal references. 

4. Job offer

  • If your reference checks are positive and you are the successful candidate, the recruiter will contact you and make a verbal offer. They will provide details about the employment offer (i.e., salary, benefits, vacation).  

  • If you agree to all the details of the verbal offer, the recruiter will provide you with an electronic offer that you will be able to review and accept online. 

5. Onboarding

  • Welcome to the team!

  • As we approach your start date, you will receive step-by-step instructions on how to complete the onboarding process. If you have questions, your recruiter will answer them or refer you to another member of the People and Culture team who can help.

We are excited for you to become part of the TCHC family. We know you will love it here.  


If you have any questions, you can email your People and Culture recruiter or our general mailbox.