Policies and procedures at Toronto Community Housing help make our communities better places to live for tenants across Toronto.
On this page you can learn more about policies that are relevant for TCHC tenants and communities. To see the full list of policies relating to TCHC and its operations, visit Policies.
Translation and interpretation policy (under review)
Human rights, fair access and harassment policy (currently under review)
Tenant complaint procedure related to Human Rights (PDF) (currently under review)
Tenant representative code of conduct (under review)
- Roles and responsibilities for tenant representatives guideline
- Removal of a tenant representative guideline
Tenants, transfers and relocations
The following TCHC Policies also impact tenants.