Visitors and guests

Visitors and guests

​​Guests may stay with you for a maximum of 30 days in one year. This can be 30 days in a row or 30 days over a 12-month period, but no more. This policy applies to any person staying in your unit who is not an approved member of your household.

Review the Visitor and Guest Policy (PDF)​ for more information. The purpose of this policy is to make sure:

  1. Alls tenants understand their responsibilities related to visitors and guests.
  2. Toronto Community Housing explains when a person is considered a visitor or a guest and establish the maximum length of time tenants can have guests.
  3. Subsidies are based on the true household income and meet legal requirements.
In special cases, when short-term medical care or services are needed, guests may stay in your unit for more than 30 days, with approval from the Operating Unit or Property Manager.

Should Toronto Community Housing be advised that you have guests staying with you for longer than 30 days, without approval, they will investigate the situation. If your guest's stay does not qualify as a special case, you may lose your rent-geared-to-income subsidy.

To learn more about special cases, you can review the Visitor and Guest Policy (PDF)​. You can get a paper copy from your Operating Unit or Property Management office or by calling the Client Care Centre at 416-981-5500.

Frequently Asked Questions


How long can a guest stay with me?

You may have a guest stay for a maximum of 30 days in a 12-month period. The 30 days may be in a row or not. The rule applies to any person who stays in the unit.

Can someone stay longer than 30 days?

Guests may stay longer in special cases with approval from the Operating Unit or Property Manager (for example: a tenant requires short-term medical care or services).​

Am I required to report a guest that stay more than 30 days?

You are not required to report a guest who stays longer than 30 days, but you are encouraged to do so. If Toronto Community Housing staff receive information that a guest has been staying with you for longer than 30 days, staff are required to investigate the situation. If staff determine that the situation is not a special case, or that the guest has been staying in your unit longer than 30 days, you may lose your rent-geared-to-income subsidy.

How do I find out more about this policy?

You can review the Visitor and Guest Policy Guidelines (PDF). If you have more questions, email help@torontohousing.ca​ or call the Client Care Centre at 416-981-5500.