Tenant Service Hubs

Residents

Tenant Service Hubs

Tenant Service Hubs are now open to walk-in traffic

Standard operating hours: 8:30 a.m. to 4:30 p.m.

Tenant Service Hubs have been developed to bring services closer to you - the tenants, and provide a "one-stop shop" experience at a convenient location. Here, tenants can connect with a prime point of contact and get in-person service seven days a week from 8:30 a.m. to 4:30 p.m., meet with staff for one-on-one support, and get faster responses from their local staff team. All visitors to the Hubs are required to wear a mask and follow COVID-19 protocols outlined by staff.

If you require support outside the Tenant Service Hub hours, you can contact the Client Care Centre, 24 hours a day, seven days a week at 416-981-5500.

At each hub, tenants can connect or get access to the following services:

  • place a work order, 
  • request parking, 
  • hand in annual review paperwork, 
  • pay their rent,
  • ask questions to staff 
  • and more
To book a meeting with staff at your local service hub, you are encouraged to call the Client Care Centre in advance at 416-981-5500.

Staff available at the Tenant Service Hubs include:
  • Building staff (Superintendent, Custodial Maintenance Person, and Cleaners)
  • Tenant Services Coordinators (TSCs)
  • Community Services Coordinators (CSCs)

Resources:

  • Frequently asked questions about the Tenant Service Hubs.
  • Tenant Service Hub Brochure


Below is a list of the hub addresses and when each one is expected to open. The list will be updated as construction progresses so we encourage everyone to check back regularly.

​Hub Address

Region
​Expected Opening Date
​2739 & 2743 Victoria Park Ave.
​East
​Open
​220 Oak St.
​Central
​Open
​495 Wilson Ave.
​West
​Open
​2765 Islington Ave.
​West
​Open
​1901 Weston Rd.
​West
Open
​15 Tobermory Dr.
​West
​Open
​1167 Queen St. E.
​Central
Open
​232 Jamestown Cres.
​West
​Open
​2 Brahms Ave.
​East
​Open
​22 McCaul St.
​Central
​Open
14 Driftwood Ave.
​West
Open
​30 Okra Tomar Cres.
​East
​Open
​30 Teesdale Pl.
​East
​Open
​100 High Park Ave.
​West
​Open
​80 Blake St.
​Central
​Open
​10 Old Meadow Ln.
​West
​Open
​415 Willowdale Ave.
​East
​Open
​31 Gilder Dr.
​East
​Open
​59 Edgewood Ave.
​East
​Open
​415 Driftwood Ave (Edgeley Village)
​West
​Open
​520 Kingston Rd.
​East
​Open
​7 Glamorgan Ave.
​East
​Open
​110 River St.
​Central
Open
​190 Woolner Ave.
​West
Open
​4020 Dundas St. W.
​West
​Open
​2821 Birchmount Rd.
​East
Open
​160 Chester Le Blvd.
​East
Open
​14 Rayoak Dr.
​East
Open
​5 Needle Firway
​West
​Open
​40 Gordonridge Pl.
​East
​Open
​30 Falstaff Ave.
​West
​Open
​245 Dunn Ave.
​Central
​Open
​230 Sackville St.
​Central
​Open
​5 Wakunda Pl.
​East
​Open
​2 Tree Sparroway
​East
​Open
​4400 Jane St.
​West
​Open
​415 Gerrard St. E
​Central
​Open
​10 Glen Everest Rd.
​East
Open
​200 Wellesley St. E.
​Central
Open
​1901 Sheppard Ave.
​West
​Winter 2022
​855 Roselawn Ave.
​West
​Open
​25 Bishop Tutu Blvd.
​Central
Open
​460 Jarvis St.
​Central
Open
​200 Sherbourne St.
​Central
​Open
9​1 Firvalley Crt.
​East
​Winter 2022
​​40 Asquith Ave.
​Central
​Open
​1275 Danforth Ave.
​East
​Winter 2022
​10 Parma Crt.
​East
Winter 2022
​2180 Ellesmere Rd.
​East
​Open
​400 McCowan Rd.
​East
Winter 2022
​155 Sherbourne St.
​Central
Open
​15 Scadding Ave.
​Central
​Open
​​25 Elm St.
​Central
​Open
​​20 Vanauley St.
​Central
​Open
​​659 Northcliffe Blvd.
​Central
Open
​600 Symington Ave.
​West
​Winter 2022
​​101 & 121 Humber Blvd.
​West
​Open
​​61 Pelham Park Gardens
​West
​Open
​10 Humberline Dr.
​West
​Open
​2063 & 2067 Islington Ave.
​West
​Open
​101 & 121 Kendleton Dr.
​West
​Winter 2022
​1-8 Arbor Dell Rd.
​West
​Winter 2022
​2195 Jane St.
​West
​Winter 2022
​1525 Dundas St. W. 
​Central
​Open
​135, 145, 155 Neptune Dr.
​West
​Open
​3680 Keele St.
​West
​Open
​341 Bloor St. W.
​Central
​Open
​Dan Harrison Complex
​Central
​Winter 2022
​Rivertown Complex
​Central
​Open
​Empringham Dr. (multiple addresses)
​East
​Open
​365 Bay Mills Blvd.
​East
​Winter 2022
​140 Adanac Dr.
​East
​Open
​5005 Dundas St. W.
​West
​Open
​121-137A, 141 Stephenson Ave.
​East
​Winter 2022
​10 & 15 Canlish Rd.
​East
Winter 2022
​285 Shuter St.
​Central
Open
​1555 & 1575 Queen St. E.
​East
​Open
​1-154 Swansea Mews
​West
​Winter 2022
​177 Pendrith St.
​Central
Winter 2022
​8, 12 Broadway Ave, 220 Eglinton Ave. E.
​Central
​Winter 2022
​Kingslake Rd/Allenbury Gardens
​East
​Winter 2022
1-11, 15-27 Mt. Olive Dr., 53-55 Silverstone Dr.
​West
​Winter 2022
​710 & 720 Tretheway Dr.
​West
Winter 2022
​7 Capri Rd.
​West
​Winter 2022
​900-910 Queens Plate Dr.
​West
​Winter 2022
​75 Tandridge Cres.
​West
Open
​2468 Eglinton Ave. W.
​West
​Winter 2022
44 Willowridge Rd.
​West
​Winter 2022
​1025 Scarlett Rd.
​West
​Winter 2022
​300 Dufferin St. & 9-23A, 15A Gwynne Ave.
​Central
​Winter 2022