Board of Directors Meeting - February 5, 2019

February 5, 2019
Ground floor boardroom
931 Yonge Street, Toronto

Event description

This meeting is archived. See agenda and minutes below.


1. Chair’s remarks

Action: Information

Pre-read: Verbal report 5 minutes

Presenter: Chair

2. Consent agenda

Action: -

Pre-read: -

Presenter: -

2a. Approval of Public Meeting Agenda

Action: Approval

Pre-read: Agenda

Presenter: Chair

2b. Chair’s Poll re: Conflict of Interest

Action: Declaration

Pre-read: Agenda and Conflict of Interest Policy

Presenter: Chair

3. 2019 Capital and Operating Budget

Action: Approval

Pre-read: TCHC:2019-01 90 minutes

Presenter: Acting President and Chief Executive Officer



The Board of Directors (“Board”) of the Toronto Community Housing Corporation (“TCHC”) held a public meeting on February 5, 2019 at 9:25 a.m. in in the Main Floor Conference Room at 931 Yonge Street, Toronto and via teleconference.

Directors in Attendance:

Colin Lynch (Vice Chair)

Councillor Ana Bailão

Amanda Coombs (joined via teleconference)

Debbie Douglas (joined via teleconference)

Ubah Farah

Councillor Paula Fletcher

Councillor Michael Ford (joined via teleconference)

Linda Jackson (left at 10:30 a.m.)

Wendy Kelley

Nick Macrae

Brian Smith (joined via teleconference)

Directors Absent:

Kevin Marshman (Chair)

Management present:

William Anderson, Senior Director, Community Safety Unit

Luisa Andrews, Vice President, Information Technology Services

Cathy Barker, Vice President, Human Resources

Rose-Ann Lee, Chief Financial Officer & Treasurer

Hugh Lawson, Director, Strategic Planning and Stakeholder Relations

Graham Leah, Vice President, Asset Management

Bruce Malloch, Director, Strategic Communications

Sheila Penny, Acting President & Chief Executive Officer

Noah Slater, Director, Capital Planning & Design Engineering, Facilities Management

Yi-Mei Ting, Legal Counsel & Assistant Corporate Secretary (Acting)

Vincent Tong, Chief Development Officer

A quorum being present, Mr. Lynch, the Vice Chair served as Chair of the meeting and called the meeting to order, and Ms. Zina served as recording secretary.

Item 1 – Chair’s Remarks

The Chair welcomed everyone to the special Board meeting and noted the Acknowledgement of the Land.

The Chair requested a moment of reflection on the fire that took place yesterday at 140 Adanac Drive in Scarborough.

The Chair introduced the 2019 budget, and thanked staff and the Board for all the hard work in getting to this point.


The Chair polled for any deputations to be heard at the meeting. The following deputations were presented:

Item 3 – 2019 Capital and Operating Budget (Deputed by Cathy Birch, Cheryl Duggan, Miguel Avila and Catherine Wilkinson).

Item 2A – Approval of Public Meeting Agenda

The agenda was approved as circulated.

Motion carried

ON MOTION DULY MADE by Mr. Macrae, seconded by Ms. Kelley and carried, the Board approved the agenda as circulated.

Item 2B – Chair’s Poll Re: Conflict of Interest

The Chair requested members of the Board of Directors to indicate any agenda item in which they have a conflict of interest, together with the nature of the interest. No conflicts were declared.

Item 3 – 2019 Capital and Operating Budget, TCHC:2019-01

The Board had before it the above-captioned report (TCHC:2019-01) from the Acting President and Chief Executive Officer.

The Chair stated that IHMS has funds allocated in the budget, however; it has not been approved by the Board yet and will be considered for Board approval at a separate meeting. Moreover, the Chair noted that the budget process is a lengthy one, which takes into consideration the priorities of the Corporation.

The following verbal deputations were received with respect to this report:

  1. Cathy Birch;
  2. Cheryl Duggan;
  3. Miguel Avila; and
  4. Catherine Wilkinson.

Ms. Penny presented a PowerPoint and some highlights included the following:

2019 Budget: Overview

  • A $1.05B budget compared with $1.04B in 2018
    • Operating budget = $601.2M
    • Capital Budget = $422.6M
    • Business transformation = $21.9M

2019 Priorities

  • Positive Tenant Experience
    • Align staffing levels for Seniors Housing Unit
    • More resources for frontline service improvements
  • Quality Homes
    • Building capital renewal plan
    • Community revitalization
  • Vibrant Communities
    • Community safety and security
    • Fire life safety
    • Tenant engagement system refresh
  • Building Capital Renewal Plan and Uses of Funds;
  • Ten-Year Building Renewal Capital Budget; and
  • Four-Year Rolling Capital Plan.

Ms. Lee presented the following:

  • 2019 Budget: Sources of Funds; and
  • Consolidated Operating Cash Flow.

Mr. Tong presented the following:

  • Development Capital Breakdown; and
  • Development Capital Budget and Uses of Funds.


  • 2019 budget reflects TCHC’s new four-year strategic plan;
  • Builds on 2018 progress to improve outcomes for tenants and ensure no permanent closures of units;
  • Break-even operating budget on revenues of $601.2 million;
  • Enhances community safety, security and fire life safety;
  • Improves building conditions and tenant-facing services;
  • Moves the Tenants First plan forward through the Interim Seniors Housing Unit and the Tenant Engagement System; and
  • $21.9 million for a one-time business transformation project to improve service to tenants

Ms. Penny answered questions raised by the Board. Some topics discussed were:

  1. Capital and operating funding formulas and collaboration with the City;
  2. Importance of KPIs for increased investments;
  3. Assess investments and readjustment (if necessary) depending on metric change; and
  4. Integrated service model.

Some concerns included the following:

  • Allocation of 66 staff in the Community Safety Unit;
  • Updates on the pilot project; and
  • Implementation of Seniors Unit.

Motion carried

ON MOTION DULY MADE by Mr. Macrae, seconded by Councillor Bailão and carried, the Board of Directors unanimously approved the recommendations below, subject to the Acting CEO and Chair meeting with the City Manager & Deputy City Manager to discuss details of the Seniors Unit and the Community Safety Unit model, which is to be brought back to the Board for approval:

  1. Approve the 2019 - 2022 Building Renewal Capital Budget and Development Capital Budget as outlined in this report;
  2. Approve the 2019 Operating Budget as outlined in this report; and
  3. Authorize the appropriate staff to take the necessary action(s) to give effect to the above recommendations.

Action Items: Management to report back on:

  1. details of the Seniors Unit;
  2. the Community Safety Unit staffing model; and
  3. in depth briefing on pilot projects.


The public meeting terminated at 10:41 a.m.

Meeting contact

Sonia Fung

Committee Secretary