Hiring process

Hiring process

Toronto Community Housing (TCHC) continues respond to COVID-19based on the advice of Toronto Public Health. In an effort to combat the spread of COVID-19 and meet the staffing needs of TCHC, we have implemented the following precautionary measures in the hiring process:. These measures include:

  •  Conducting the majority of our assessments and interviews online, limiting in person interactions
  • Making accommodations for candidates who are experiencing COVID-19 symptoms and are unable to proceed with the interview process during the planned time. These symptoms include fever, cough, muscle aches, and difficulty breathing.

All candidates should follow the direction of the Human Resources department during the hiring process. The recruitment team will provide you with more information about any upcoming interviews and assessments. If you have any questions, please email human.resources@torontohousing.ca. Please continue to visit the careers page for the most up-to-date information about our hiring process.

Here's what you can expect as you go through the hiring process:

1. Review jobs and apply online

  • View our current opportunities. You can apply to specific jobs and set up alerts to notify you when new jobs of interest to you are posted.
  • Make sure your application indicates how your experience, education and skills meet the qualifications listed in the job posting.
  • Submit your resume and cover letter before the deadline.
  • You will receive an email confirmation once you've submitted your resume.
  • If you experience technical issues in the application process, there are a few things you can try: use Google Chrome as your internet browser or upload all files (including resume, cover letter, etc.) in a single document. If you still have trouble, please email human.resources@torontohousing.ca. In your message, include the Job Requisition Number for the position you would like to apply for and a short description of the issues you are experiencing.
  • Please note: We​ do not accept resumes sent to the Human Resources inbox or respond to inquiries about the status of job openings. We will only respond to requests for technical assistance.

2. Screening

  • The recruiter and hiring manager will review resumes based on the qualifications in the job posting.
  • If you are selected to move forward in the process, the recruiter will contact you to schedule the next steps.

3. Interviews and assessments

  • Interviews and assessments are designed to evaluate each candidate's knowledge, skills, abilities and other attributes related to the job qualifications.
  • You may be invited to participate in one or more interviews and/or assessments. These may consist of any of the following:
  • Phone interview: This is usually an initial 30-minute phone conversation with the recruiter to find out more about your background, experience and qualifications in relation to the role.
  • In-person interview: This is usually a one-hour, in-depth, face-to-face meeting with a panel of two or more interviewers, including the hiring manager. The interview includes behavioral, situational and/or technical questions.
  • Practical test: A practical test evaluates your ability to perform a specific aspect of the job by simulating a task. For example, you may be asked to perform a certain job function using job-related equipment or software such as Word, Excel or PowerPoint.
  • Written test: A written test measures your knowledge of an activity, function or task of the job. This can include administrative tasks, accounting and clerical procedures, related legislation, bylaws and codes, financial skills and knowledge, and anything else related to performing a typical duty required of the job.

4. References

  • Reference checks are conducted after the interview and assessment process is completed. We will only check references for candidates who are being considered for final selection.
  • You may only provide professional references, such as people you have directly reported to. We do not accept personal references.

5. Job offer to the successful candidate

  • If your reference checks are positive and you are the successful candidate, the recruiter  reach out to discuss the offer details with you.
  • If you agree to all the details of the verbal offer, the recruiter will provide you with an electronic offer that you will be able to review and accept online.

6. Onboarding

  • You will receive step-by-step instructions on how to complete the onboarding process along with your electronic offer. If you have questions, your recruiter will answer them or refer you to another member of the Human Resources team who can help.