Tenant Services Committee

On this page

    Screen capture of a recent meeting

    Members

    Chair

    John Campbell

    Committee Secretary

    Sonia Fung
    416-981-4286
    Sonia.Fung@torontohousing.ca

    Members

    • Ubah Farah (Vice-Chair)
    • Marcel Charlebois
    • Councilor Paula Fletcher
    • Debbie Douglas
    • Ziva Ferreira
    • Chair of the Board (voting ex-officio member)

    Executive leads

    Nadia Gouveia, Acting Chief Operating Officer

    Mandate

    The Tenant Services Committee is established as a committee of the Board of Directors of Toronto Community Housing to assist the Board in fulfilling its responsibilities in respect of:

    • Community relations, tenant engagement and quality customer service 
    • Healthy communities 
    • Day-to-day maintenance 
    • Community safety and security 
    • Social investment 
    • Oversight of the Commissioner of Housing Equity   

    Community Safety Advisory Sub-Committee 

    Members 

    • Councillor Paula Fletcher, Chair 
    • Marcel Charlebois 
    • Debbie Douglas 
    • Ubah Farah

    Mandate

    The Community Safety Advisory Sub-Committee ("CSAC") is established as a sub-committee of the Tenants Services Committee (the "TSC"), itself a committee of Toronto Community Housing's ("TCHC") Board of Directors (the "Board"), to assist the Board and TSC in fulfilling its responsibilities in respect of Community Safety and Security at TCHC. 

    Read the Community Safety Advisory Sub-Committee Charter (PDF).

    Meeting frequency

    Both TSC and CSAC must meet once each quarter and may meet more often.

    Charter

    Please see the Tenant Services Committee charter (PDF) for more information about this committee, including its responsibilities and authority.