Strategic Priorities for 2020 - 2021

Strategic Priorities for 2020 - 2021

Group of people smiling with caption that says "Tell our story"The 2020-2021 Strategic Priorities are the roadmap to guide how we will work together over the next 13 months to continue to improve the lives of tenants living in TCHC buildings.


Developed to empower our company and inspire our staff, the plan builds on the progress made in delivering reliable and quality service closer to tenants through the restructuring of the Operations Division.


It brings to life the TCHC Culture Model so that we can continue to make our vision of Quality homes in vibrant communities where people are proud to live and work a reality for employees and tenants.


dartboard saying goal, arrow, trophy saying 2021 statement, arrow, gear saying how we plan to do it

table of the 2020-2021 strategic priorities

You can view a PDF of our 2020 - 2021 Strategic Priorities brochure here


Strategic Priorities video

Chief Operating Officer, Sheila Penny presented the strategic priorities at the Board of Directors meeting on September 25, 2020. Watch the video as she explains the six strategic priorities in detail.