Over-housed and under-housed

Over-housed and under-housed

​​​​​Over-housed (downsizing) procedures

If you are living in a unit that is too large for your household as outlined in the City of Toronto's Occupancy​ Standards, you will be added to Toronto Community Housing's internal transfer waiting list. Staff will work with you to find a unit that is the right size for your household.

If your household is overhoused for more than a year, your household will also be added to the centralized waiting list at Housing Connections. You will then be asked to choose locations from a minimum of five housing providers other than Toronto Community Housing.

If you have been overhoused for 12 months or longer and have refused three offers from either the internal transfer waiting list or the centralized waiting list at Housing Connections, you may lose your rent-geared-to-income (RGI) subsidy. Also, if you refuse to choose five housing providers other than Toronto Community Housing on the centralized waiting list at Housing Connections, or if you remove your transfer application from the centralized waiting list at Housing Connections, you may lose your RGI subsidy.

Under-housed (expanding) procedures

If you are living in a unit that is too small for your household based on the City of Toronto's Occupancy Standards, you can apply for a transfer on Toronto Community Housing's internal transfer waiting list and the Operating Unit or Property Management office will determine whether your household qualifies for the underhoused priority. If there is a two-bedroom difference from your current bed size to the minimum bed size that you qualify for, you will receive priority status on your transfer.

The City of Toronto's Occupancy Standards​

The City of Toronto has set rules about how many bedrooms each rent-geared-to-income household is eligible for. These rules are called Occupancy Standards.
  • Children of the household who are under the age of 18 and are the same gender do not have to share a bedroom.
  • For households that have 1, 2, or 3 bedrooms, a maximum of 2 children can share a bedroom.
  • For households that have 4, 5, or 6 bedrooms, up to 3 children can share a bedroom as long as the bedroom is large enough according to the City's Municipal Co​de Property Standards. This code say​​​s that the bedroom being shared must have at least 4 square metres (or about 43 square feet) for each child sharing the room.
If a family wants children with different sexes to share the same room, they must sign the Consent for Sharing Bedrooms Form (PDF).

​For more information, visit the City of Toronto's website to see the Occupancy Standards rules (PDF) that are part of the Rent-​Geared-to-Income (RGI) Administration Manual.​​

If you have questions about Occupancy Standards, talk to your Tenant Services Coordinator at your local Operating Unit office or your Property Administrator at your local Property Management office. You can also email help@torontohousing.ca or call the Client Care Centre at 416-981-5500.