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Residents

Residents

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Our team​​ ​​​An icon showing the letter 'i' to represent the "our team" section of the tenant guide.

​​​​​​​​​​We're here to provide clean, safe, well-maintained, affordable homes for residents and to help foster neighbourhoods where residents have opportunities. Learn more about what we do and how we do it.​​


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Common areas An icon showing a washing machine to represent the section of the tenant guide called "common areas."

​Get information on sharing common spaces with your neighbours and parking for you and your guests.


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Services and supports An icon showing a phone to represent the section of the tenant guide called "services and supports."

You can contact Toronto Community Housing's Client Care Centre 24 hours a day, every day of the year at help@torontohousing.ca​ or 416-981-5500.​

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Your home​ An icon showing a key to represent the section of the tenant guide called "your home."

Everything you need to know to make Toronto Community Housing your home, from setting up utilities, phone, cable or Internet to requesting accessible accommodations.​​


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Your safety An icon showing a shield to represent the section of the tenant guide called "your safety."

​T​he safety of our communities is our top priority. Residents have the right to be safe in their neighbourhoods.


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Tenant Guide​

The Tenant Guide contains information for residents about living in their Toronto Community Housing home. It includes details about the rights and responsibilities of tenants, information about common areas, phone numbers, safety tips and much more.​


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Mor​e

Your tenancy​ An icon showing a document to represent the section of the tenant guide called "your tenancy."

​​​​​​​​​​​Find out your rights and responsibilities as a tenant, important tenant policies and how to update us about changes that affect your tenancy.​​​


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Getting involved An icon showing a group of people to represent the section of the tenant guide called "getting involved."

​​Participate in Toronto Community Housing events and help make a difference in your community.


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Important terms​

Get more information on important terms for resident tenancy. 


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If you're having trouble finding the information you're looking for, email webmaster@torontohousing.ca or call the Client Care Centre at 416-981-5500.​