Toronto Community Housing is committed to protecting the privacy of any personal information you may provide when visiting our Web site. Part of that commitment is to explain what information may be collected and why, how it will be used and who may have access to it. Our practices have been designed to ensure compliance with the privacy provisions of the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA)
. This privacy statement applies to interactions with Toronto Community Housing Corporation web server. It does not apply to any other Web site.
Personal informationWhen you visit the TCHC web site, you do so anonymously - there is no need to tell us who you are. If you direct an enquiry to a specific TCHC department, we may ask you to provide your name and mailing address or e-mail address for the purpose of responding to your enquiry. Only those who “need to know” will have access to the personal information provided.
TCHC does not intend to use any information provided by visitors for any purpose that is inconsistent with the purpose for which the information was provided, as stated on the web page. A visitor to the TCHC web site will not receive correspondence or e-mails from the Corporation on any subject other than those subjects the visitor has given us permission to contact them about.
Logging practicesTCHC logs HTTP requests to the TCHC web server. These logs record the IP address of site visitors. An IP address is the number automatically assigned to the computer or to the ISP (Internet Service Provider) requesting a URL. Log files are archived and used for systems analysis, maintenance and site evaluation.
Collection and use of personal information
Tenants have the right to know how and what their personal information is being used for.
Toronto Community Housing has developed a Notice of Collection, Use and Disclosure of Personal Information which outlines how tenants' personal information will be collected, used and disclosed.
What is the notice about?
The notice specifies the type of personal information that is collected, how we obtain the information, and provides an overview of what the personal information is used for.
Read a copy of the Notice of Collection, Use and Disclosure of Personal Information (PDF).
For questions or concerns related to the collection, use and disclosure of personal information, contact the Information Specialist.
Toronto Community Housing
931 Yonge Street, 6th floor
Toronto, ON M4W 2H2