Building safer communities together

The new Community Safety and Wellbeing Strategy has tenant voices at the centre of change.

Feeling safe at home is very important to wellbeing. It affects how people experience their building, how they connect with neighbours, and whether they feel supported in their community.

Last year, tenants across Toronto Community Housing (TCHC) shared their experiences, concerns, and ideas through the Stronger Together survey and community conversations. Their feedback helped shape TCHC’s Community Safety and Wellbeing Strategy, which was approved by the Board of Directors in December 2025.

In 2026, TCHC will focus on putting that strategy into action in communities where the need is greatest. The strategy has five goals: 

  • Improving coordination across TCHC services
  • Strengthening tenant engagement in community safety
  • Advancing equity in how safety and wellbeing supports are designed and delivered
  • Building stronger partnerships and pathways to community-based supports
  • Improving the systems, practices, and operational effectiveness needed to keep this work going over time

This approach recognizes that safer communities are built through more than enforcement alone. It requires coordinated action, meaningful tenant involvement, stronger relationships with service partners, and supports that respond to the needs of each community.

This year, TCHC is putting the strategy into action through early community-based work, ongoing planning, and continued engagement with tenants and partners. That work will help shape how the strategy grows over time and how progress is measured.

Thank you to everyone who shared their voice and experience. Your input helped shape this strategy and continues to inform the work ahead. TCHC will continue to provide updates as progress moves forward.

TCHC's Community and Wellbeing Strategy (2026- 2030)