Human rights data tracking and reporting
This page contains an overview and archive of reports about the human rights system at Toronto Community Housing (TCHC).
Tenant Human Rights Complaint Reports
The Tenant Human Rights Complaint Reports explain how many complaints we receive, what they were about, and how staff handled them. They give an overview of how many tenants asked for a review of our decision about their complaint and what happened next. The report also includes data on complaints about anti-Black racism, other protected grounds under the Human Rights Code, and shows which areas of our services have the most human rights complaints.
Past reports
Tenant Human Rights Policy Consultations
We held extensive tenant consultations in 2023 and 2024 to get feedback on how to improve the human rights policies and procedures at TCHC. The consultations were an opportunity for tenants to share their feedback, suggest solutions, and help improve the human rights system.
