About Us

Who we are

Toronto Community Housing is the largest social housing provider in Canada and the second largest in North America. It provides homes to about 58,500 low and moderate-income households, including seniors, families, singles, refugees, recent immigrants to Canada and people with special needs.

Our residents come from diverse backgrounds. This diversity includes age, education, language, sexual orientation, mental and physical disability, religion, ethnicity and race as well as increasing diversity in lifestyles and values.

Our portfolio includes more than 2,200 buildings including high, mid, and low-rise apartments, and townhouses and houses.

How we got started

We were created on January 1, 2002 by the City of Toronto. The City brought together the Toronto Housing Company and the Metropolitan Toronto Housing Corporation.

Our mission

Our core business is to provide clean, safe, well-maintained, affordable homes for residents. Through collaboration and with residents' needs at the forefront, we connect residents to services and opportunities, and help foster great neighbourhoods where people can thrive. Learn more about our mission here.

How we operate

The City of Toronto is our sole shareholder, as mandated by the Housing Services Act. As our shareholder, the City provides us with a Shareholder Direction, which outlines the fundamental principles that govern our business. In addition to this Shareholder Direction, motions passed at City Council are considered Directions that also govern our work. 

The City of Toronto is also our Service Manager. Their role as Service Manager is managed through the Shelter, Support and Housing Administration (SSHA) Division, and governed by an Operating Agreement and its amendments (2003, January 2007, July 2007).  

Toronto Community Housing is run by a 13-member Board of Directors appointed by the City of Toronto. The Board is made up of:

  • three City Councillors
  • the Mayor or someone representing the Mayor
  • nine citizens, including two Toronto Community Housing tenants

This Board is responsible for:

  • managing the housing portfolio
  • employing a staff
  • making policy and operational decisions
  • leading shareholder direction
  • following related legislation and regulations