Transparency & Accountability

About this page

The links on this page will take you to more information about actions and activities happening at Toronto Community Housing to improve transparency and accountability.

                                                "Past performance issues have left tenants, stakeholders, the City and the public asking how Toronto Community Housing can improve its management and governance - indeed, improve all areas of its business. As a Board, and with the complete support and buy-in of management, we are taking steps to increase confidence in the company. Through these efforts, we will make Toronto Community Housing a landlord of excellence."

-- Bud Purves, Chair, Toronto Community Housing Board of Directors


Ombudsman action plan 

Read Toronto Community Housing's action plan to implement recommendations from Ombudsman Fiona Crean's June 2013 report on Seniors' Evictions at Toronto Community Housing here.  Read more about the Office of the Commissioner of Housing Equity here.


Auditor General reports

February 23, 2012
Reports on Toronto Community Housing's subsidiaries, fleet

February 28, 2011
Reports on Toronto Community Housing's procurement, expenses

Auditor General status reports

January 27, 2012
November 24, 2011
September 29, 2011

August 17, 2011
May 25, 2011

Freedom of Information

You can request access to general records or personal information
(information about yourself) by using Toronto Community Housing's Municipal Freedom of Information and Protection of Privacy Act form.

Report Fraud

You can make sure housing dollars are well spent and stay in housing by anonymously reporting fraud and waste.

Public Sector Salary Disclosure    
Ministry of Finance   TCHC
2014 (Disclosure for 2013)  [PDF] TCHC Only 
2013 (Disclosure for 2012) [PDF] TCHC Only
2012 (Disclosure for 2011) [PDF] TCHC Only
2011 (Disclosure for 2010) [PDF] TCHC Only
2010 (Disclosure for 2009) [PDF] TCHC Only
2009 (Disclosure for 2008) [PDF] TCHC Only
2008 (Disclosure for 2007) [PDF] TCHC Only
2007 (Disclosure for 2006) [PDF] TCHC Only


Learn more about the Present & CEO and Executive Officers compensation and review process in this document [PDF]


Staff and Board Expenses

Toronto Community Housing reports expenses for all board members and employees whose salaries are over $100,000. Expenses are posted monthly.


Employee purchases of condominium units at Toronto Community Housing developments

Toronto Community Housing is committed to full transparency on all our revitalization projects. The online registry provides information on all employee purchases of condominium units at Toronto Community Housing developments, beginning with sales at One Park Place in Regent Park in Fall 2012.


Credit ratings

Standard and Poor's issues credit ratings on Toronto Community Housing Corporation. View the latest ratings reports here.  


Internal Audit Reports

The following reports have been submitted by the Office of the Chief Internal Auditor and have been reviewed by the Corporate Affairs and Audit Committee at the noted Committee meetings



September 30, 2013
Internal Audit: 2013 Work Plan Update [PDF]
Internal Audit - Complaints Received January 1, 2013 to June 30, 2013 [PDF]
Internal Audit Report: Review of OMERS employer Attestation Program [PDF]

July 26, 2013
Internal Audit Report: Timely Recording of Supplier Invoices [PDF]
Internal Audit Report: Review of Employee Expense Claims [PDF]

June 7, 2013
Internal Audit: 2013 Work Plans Status Update [PDF]
Chief Internal Auditor 2012 Annual Report [PDF]

March 8, 2013
Internal Audit: 2013 Work Plan [PDF]
Internal Audit: 2013 Budget [PDF]

January 28, 2013
Internal Audit: 2013 Work Plan and Budget [PDF] 


November 23, 2012
Internal Audit - Complaints Received Q312 (July 1, 2012 to September, 2012) [PDF]
Internal Audit Report: 2012 Mileage Compliance Audit [PDF]

July 27, 2012
Internal Audit - Complaints Received Q212 (April 1, 2012 to June 30, 2012) [PDF]

May 29, 2012
Internal Audit: 2012 Work Plan Status Update [PDF]
Internal Audit - Complaints Received Q1/12 (January 1, 2012 to March 31, 2012)[PDF]

March 30, 2012
Internal Audit: 2012 Budget and Revised 2012 Work Plan [PDF]
Toronto Community Housing Subsidiaries [PDF]
Internal Audit and Investigations: Frequency of Standing Reports to the Committee [PDF]