Transparency & Accountability
The links on this page will take you to more information about actions and activities happening at Toronto Community Housing to improve transparency and accountability.
| "Past performance issues have left tenants, stakeholders, the City and the public asking how Toronto Community Housing can improve its management and governance - indeed, improve all areas of its business. As a Board, and with the complete support and buy-in of management, we are taking steps to increase confidence in the company. Through these efforts, we will make Toronto Community Housing a landlord of excellence."
-- Bud Purves, Chair, Toronto Community Housing Board of Directors
Ombudsman action plan
Read Toronto Community Housing's action plan to implement recommendations from Ombudsman Fiona Crean's June 2013 report on Seniors' Evictions at Toronto Community Housing here. Read more about the Office of the Commissioner of Housing Equity here.
Auditor General reports
February 23, 2012
February 28, 2011
|Auditor General status reports
|Freedom of Information
You can request access to general records or personal information
You can make sure housing dollars are well spent and stay in housing by anonymously reporting fraud and waste.
Learn more about the President & CEO and Executive Officers compensation and review process in this document [PDF].
Staff and Board Expenses
Toronto Community Housing reports expenses for all board members and employees whose salaries are over $100,000. Expenses are posted monthly.
Employee purchases of condominium units at Toronto Community Housing developments
Toronto Community Housing is committed to full transparency on all our revitalization projects. The online registry provides information on all employee purchases of condominium units at Toronto Community Housing developments, beginning with sales at One Park Place in Regent Park in Fall 2012.
Standard and Poor's issues credit ratings on Toronto Community Housing Corporation. View the latest ratings reports here.
Internal Audit Reports
The following reports have been submitted by the Office of the Chief Internal Auditor and have been reviewed by the Building, Investment and Audit Committee (up to December 31, 2014, this was called the Corporate Affairs and Audit Committee) at the noted Committee meetings.
July 9, 2015
Review of Board, CEO and President, and Employee Expenses Q1 2015 [PDF]
Review of Board, CEO and President, and Employee Expenses Q4 2014 [PDF]
Internal Audit: Employee Expense Control Clerk 2014 Activities [PDF]
Chief Internal Auditor 2014 Annual Report [PDF]
Internal Audit Report: Procurement Compliance Review [PDF]
Report on TCHC programs [PDF]
February 5, 2015
Internal Audit Report: Petty Cash Compliance Audit [PDF]
Internal Audit Report: Tenant and Employee Cash Advances Compliance Audit [PDF]
November 27, 2014
Internal Audit: 2015 Work Plans [PDF]
Internal Audit: 2015 Budget [PDF]
Review of Board, CEO and President, and Senior Management Expenses Q3 2014 [PDF]
September 23, 2014
Review of Board, President and CEO, and Senior Management Expenses Q2 2014 [PDF]
Internal Audit Report: Review of TCHC 2013 Public Sector Salary Disclosure [PDF]
Internal Audit - Complaints Received January 1, 2014 to June 30, 2014 [PDF]
Internal Audit: 2014 Work Plan Update [PDF]
June 27, 2014
Internal Audit Report: Employee Expense Claims 2013 Follow Up Review [PDF]
Public Disclosure of Board Members and Employee Expenses [PDF]
Review of Board, President and CEO, and Senior Management Expenses Q1 2014 [PDF]
Internal Audit Report: Review of TCHC Payroll Processing [PDF]
March 6, 2014
September 30, 2013
Internal Audit: 2013 Work Plan Update [PDF]
Internal Audit - Complaints Received January 1, 2013 to June 30, 2013 [PDF]
Internal Audit Report: Review of OMERS employer Attestation Program [PDF]
January 28, 2013
Internal Audit: 2013 Work Plan and Budget [PDF]
July 27, 2012
Internal Audit - Complaints Received Q212 (April 1, 2012 to June 30, 2012) [PDF]
March 30, 2012
Internal Audit: 2012 Budget and Revised 2012 Work Plan [PDF]
Toronto Community Housing Subsidiaries [PDF]
Internal Audit and Investigations: Frequency of Standing Reports to the Committee [PDF]