Report fraud

Report fraud

Toronto Community Housing (TCHC) tenants, staff, and the general public can report suspected fraud or waste matters involving TCHC tenants or staff. All reports are handled by ClearView Strategic Partners, an independent service provider. To make sure reports remain anonymous and confidential, reports through a live agent will not be recorded or traced. All online reports will be sent securely to TCHC's Investigations Unit for further action.

This hotline is only for instances of fraud related to TCHC. If you have an emergency, always call 9-1-1.

Please do NOT use the fraud hotline to report the following:

  • Washer and dryer complaints
  • Noise complaints
  • Drug activity
  • Maintenance issues
  • Threatening behavior
  • By-law infractions

Please report the above concerns to the Client Care Centre at help@torontohousing.ca or 416-981-5500.

  • Security issues
  • Parking violations

Please report the above concerns to the Community Safety Unit at 416-921-2323.

Visit Toronto Community Housing Services & Supports page for additional contact information for other support services available in your community.

Find out how to make a TCHC related fraud complaint