The City of Toronto is the sole shareholder of Toronto Community Housing. The relationship between Toronto Community Housing and the city is organized by a policy called the Shareholder Direction. The Shareholder Direction defines the principles, objectives and accountability requirements for Toronto Community Housing.
The City of Toronto is responsible for all social housing providers in this city. It acts as Service Manager and Program Administrator for all social housing agencies.
The City administers its Service Manager role through the Shelter, Housing & Support Unit of the Community Neighbourhood Services Department.