Tenant Complaints Policy consultations

Tenant Complaints Policy consultations

TCHC is committed to delivering positive and responsive tenant services that meets the needs of our diverse communities.

In March 2021, TCHC hosted four virtual tenant consultations on the Tenant Complaints Policy. The consultations gave tenants the opportunity to share their feedback on the overall management of complaints and their resolution and will inform our policy update.

A summary report of the consultations is shared in the Resources section.

Resources