Personal information

Personal information

​There are laws that protect your right to privacy. Landlords must follow strict rules when they collect, use, and share your personal information.

If you pay rent-geared-to-income

Toronto Community Housing is required to collect personal information about your household members to determine if you are eligible for rent-geared-to-income subsidy and to calculate your rent.

Toronto Community Housing also has the authority to collect and keep information about your tenancy and housing subsidy under the Housing Services Act, 2011.​

If you want someone to speak on your behalf about your lease, you ​must fill out a Consent to Release Personal Information Form (PDF)​ to give us permission to share information about your tenancy. You can do this online, in person at your Operating Unit or Property Management office, or by calling the Client Care Centre at 416-981-5500.​