Your Tenant Services Coordinator or Property Administrator will tell you which utilities you have to pay for directly and which ones are included in your rent.
- If you pay rent-geared-to-income, the amount you pay for utilities will be different depending on the size of your unit. The amounts are set in the Housing Services Act and the City's rent-geared-to-income guidelines.
- If you are responsible for paying for electricity, call Toronto Hydro at
visit the Toronto Hydro website to set up your account before your move-in date.
If you are responsible for paying for gas, call Enbridge at
visit the Enbridge website
to set up your account before your move-in date.
Electric hydro relief program
If you are a resident who pays rent-geared-to-income (RGI) and also pays for electric heating, go to our electric heating relief program page to find out how Toronto Community Housing can help you to reduce your electricity costs.