Tenant Participation System

Tenant Participation System

Disclaimer: Information found on this page is part of the old engagement system. Information on the new Tenant Engagement System can be found at torontohousing.ca/TES

​​​​How can we build a more inclusive Tenant Participation System?

A small group of tenants from across the city have been meeting regularly to talk about what matters most to tenants in a Tenant Participation System. That is working well, so what needs improvement?

To learn more please see the Take 5 FAQ document 

Tenants are hosting community meetings across the city in February and March.

All tenants are invited to attend one of nine meetings in February and ​March designed "by tenants, for tenants".
  • Share your ideas.
  • Hear tenants' feedback from the "Take ​5" survey.​
  • Choose tenants to represent you on a new city-wide planning group on tenant participation.
Light refreshments will be provided and TTC token reimbursement is available on request. Please tell us five business days before a meeting if you need a language interpreter or attendant care, and at least 10 business days before a meeting if you need an American Sign Language (ASL) interpreter.

For more information, call 416-981-4087.

Note: Meetings took place in early 2016. 

​​Translated versions

Please see the following links for translated versions of posters and locations of the community meetings:

New Tenant Participation System

The Tenant Participation System gives Toronto Community Housing tenants a say on issues that affect their building and community. It sets up a structure for tenants to work with staff to solve problems, set priorities, allocate resources and make things work better at the community level. It also help to ensure that Toronto Community Housing is accountable to tenants for the quality of services and housing that are provided.

​Toronto Community Housing is designing a new Tenant Participation System​ to reflect the needs of our tenants. In early 2015, we held meetings in communities across the city. At these meetings, ideas and priorities were discussed that will help shape tenant participation. The refreshed Tenant Engagement System was approved by the Board of Directors  in July 2019. Visit the Tenant Engagement System Refresh page for more information about the refreshed Tenant Engagement System.

Tenant Representative elections

The 2015 Tenant Representative elections were held on Thursday, March 26, 2015. Advance polls were held on Friday, March 20, 2015. Successful candidates of the Tenant Representative elections began new terms in April 2015. Learn more ab​out Tenant Representative ​elections​.​ 

The current Tenant Representative terms ended on June 30, 2019. Thank you to all the Tenant Representatives who have continued in their roles while the new system is being implemented. TCHC is in the process of implementating the the refreshed engagement system.

Get involved

Contact us at residentengagement@torontohousing.ca ​to find out how you can get involved.