Thank you to all the tenants who completed the 2017 Tenant Survey! The survey results are now available and will help us improve the quality of services we provide to residents.
2017 TCHC Tenant Survey recognizes improvement
Summary of results
Read a summary of the survey results
Survey report and survey questions
Read Ipos complete survey report, including the survey questions (PDF)
About Tenant Survey
The 2017 Tenant Survey measures tenant satisfaction with Toronto Community Housing and with specific services Toronto Community Housing provides.
Toronto Community Housing hired the global market research firm Ipsos to conduct the survey of tenants. In March, Ipsos mailed the survey to a random sample of 16,900 tenants. More than 3,550 tenants completed the survey, with a response rate of 21 per cent.