Do you use a TTY device?
TTY (Text Telephone)
device helps people who are deaf, hard of hearing, or speech-impaired to use the telephone. We put "TTY" next to the numbers that are TTY-compatible below.
Call for information about services provided by the City of Toronto. Operators speak many languages.
Call: 311 or 416-338-0889 TTY|
Visit online: City services
Federation of Metro Tenants' Associations|
This non-profit organization works to improve tenants' rights. Call for information about your rights as a tenant.
| Call: 416-921-9494|
Visit online: Federation of Metro Tenants' Associations
| Landlord and Tenant Board|
Call for information about the Residential Tenancies Act and for help with disagreements between you and your landlord, Toronto Community Housing. The Act explains the rights and responsibilities of landlords and tenants who rent residential properties.
| Call: 416-645-8080 or |
Visit online:Landlord and Tenant Board
|Municipal Licensing and Standards|
Call for information about property standards (such as timeliness or failure to make necessary repairs) or to make a complaint about bylaw violations in common areas and individual units.
|Call: 311 or 416-338-0889 TTY|
Visit online:Municipal Licensing and Standards
| Social services|
Call for information about social services and community agencies in your area. Operators speak many languages.
|Call: 211 or 1-888-340-1001 TTY|
Visit online:Social services
Call to get confidential health advice or information from a registered nurse.
| Call: 1-866-797-0000 or |
Visit online: Telehealth Ontario
Toronto Ombudsman's Office|
Call to make complaints about city government (this includes its agencies, boards, commissions, and Toronto Community Housing) after you have tried all other options.
|Call: 416-392-7062 or |
Visit online:Toronto Ombudsman's Office
Toronto Public Health|
Your call can be forwarded to a public health professional for free, confidential health information and advice, or to register for public health programs like food-handler training and prenatal classes.
| Call: 311 or 416-392-0658 TTY|
Visit online: Toronto Public Health