Important terms


Important terms


When a resident and their household is put out of their unit by legal means because they did not meet the obligations under their lease or the Residential Tenancies Act.

Fob/key fob​

A small object, usually made of plastic or metal, that you wave against a pad near the door which unlocks the door. Fobs are used to open the main doors of many Toronto Community Housing buildings.


Deception (lying or trickery) intended to gain financial benefit or other benefits from a person or organization.


All the people who live in your unit. You must tell us about every person who is living in your unit. We have rules about adding and removing people from your household.

Housing Services Act (HSA)

The law that governs rent-geared-to-income (RGI) housing in Ontario. It replaced the Social Housing Reform Act.


A person or organization that owns a property and leases it to others. For all Toronto Community Housing properties, the landlord is Toronto Community Housing.


A contract between the landlord and one or more tenants. It tells you what unit you are renting from the landlord and the original rent for the unit, and it sets out the landlord's and the tenant's rights and responsibilities. If you are a tenant, you should have met with Toronto Community Housing staff and signed the lease. You receive a copy of the lease when you start your tenancy.


Anyone who lives in a Toronto Community Housing unit. This includes people who have signed the lease (tenants) and people who are part of a tenant's household but have not signed the lease. For example, children under 16 years old are residents, but not tenants, because they are not allowed by law to sign the lease.​

Residential Tenancies Act (RTA)

The law that sets out the rights and responsibilities of landlords and tenants who rent residential properties.


When a tenant moves out and lets someone else live in their unit. Your lease does not allow you to sublet your unit.


A person who has signed a lease for a unit and continues to live in the unit. (This may also be a group of people.) You may have people living in your unit who are part of your household but who are not tenants. For example, children under 16 years old are not tenants as they are not allowed by law to sign the lease.


An ongoing relationship between a landlord and a tenant (or tenants, if more than one person has signed the lease). A tenancy is governed by the lease, the Residential Tenancies Act and, if your tenancy is subsidized, the Housing Services Act.


The home you are renting from Toronto Community Housing, whether that is an apartment, townhouse, house or something else.