Compliments and complaints

Complaints at Toronto Community Housing

Mandatory fields

First name

Last name

Preferred name

I am

Address

City

Province

Postal code

Primary phone

Secondary phone

Email address

Preferred method of contact

Language preference

Complaint type

Please provide detailed information regarding the concern(s) you want to bring forward. Please include when and where the incident took place, the nature of the incident, names and contact information for all parties and/or witnesses involved and any other relevant information.

Was this issue previously reported to Toronto Community Housing

Yes

Please provide your Easytrac number. Please also provide any additional information regarding when you reported your issue to TCHC, who you spoke with, and the outcome of your previous interaction.

What is your desired outcome?

If you would like to include any attachments, please upload them here. Please ensure to press the upload button once you've selected your file(s) so they get attached to your form.
(Combined file size is limited to 9MB).

Confirmation Privacy notice – The personal information requested on this form is collected under the authority of the Housing Services Act 2011, the Residential Tenancies Act 2006 and s. 28(2) of the Municipal Freedom of Information and Protection of Privacy Act. The information will be used for the purpose of responding to complaints. If you have any questions about the collection of this information, please contact our Information Specialist at 416-981-4231 or mail your concerns to Toronto Community Housing Corporation, 931 Yonge Street, Toronto ON M4W 2H2.

About us

Call our Client Care Centre at 416-981-5500. We're here for residents 24 hours a day, seven days a week.
Call our Community Safety Unit at 416-921-2323.