Donation Cheques You may remember that the City of Toronto collected donations to support tenants affected by the September 24th fire. Cheques have been prepared for residents of 200 Wellesley Street East. Cheques must be picked up by the primary lease holder. Please bring your yellow registration card or other ID.
- North Tower tenants can pick up their cheques starting Monday November 8
- South tower tenants can pick up their cheques starting Tuesday, November 9
- Cheques will be distributed at the Wellesley Community Centre from 10 am to 6 pm
Residents of one-bedroom or bachelor apartments will receive $146.24. Residents of two-bedroom apartments will receive about $292.48.
Toronto Community Housing Voluntary Claims Plan for the Tenants of 200 Wellesley Based on feedback from tenants at recent meetings, on October 21, 2010, Toronto Community Housing's Board of Directors directed staff to develop a voluntary claims program aimed at compensating tenants now for their losses as an alternative to a long, costly class action process. The goal is to compensate tenants many of whom do not have insurance for lost property and the loss of access to their homes while ensuring that all available funds go to tenants, not to lawyers in the form of expensive contingency fees.
Residents of floors 23, 24 & 25 (North) and 24 (South) The relocation office at 325 Bleecker Street for these tenants will close on Friday November 5. Starting Monday November 8, your Tenant Services Coordinator, Trish Fournier will be able to assist you with transfer requests, rent payments, tenant complaints and annual reviews from 8:30 am to 4:30 pm, Monday to Friday at 325 Bleecker Street (please use the rear entrance).
200 Wellesley Information Centre The information centre at the Wellesley Community Centre will be closed on Thursday November 11th for Remembrance Day, there will be no staff from the City of Toronto or Toronto Community Housing onsite that day. Normal hours resume on Friday November 12. If you need emergency shelter, call 3-1-1 or call Central Intake directly at 416-338-4766 (1-877-338-3398 toll free within the GTA). 24-hour service. The information centre is normally open Monday to Friday, 11 am to 6 pm and on Saturday from 11 am to 2 pm (closed Sundays); if you need tokens or food vouchers, City of Toronto staff are available to provide them from 9 am to 7 pm, 7 days a week.
Orange Window Coverings You may have noticed that some of the windows in the North tower now have orange coverings. These covers are part of cleaning process we are using to prepare most apartments for repair.
South Tower - Maintenance
We are testing the new fire safety system. You may hear alarm signals over the next few days, announcements will be made prior to each test to ensure that you aware the sounds are tests and not actual alarms, we apologize for the interruption the tests may cause.
Due to construction in the North tower, we will be operating HEPA-filtered air scrubbers in hallways of the South tower to ensure that the air quality stays at safe levels. Please do not unplug these machines. We apologize for any inconvenience this may cause. We will continue to test the air quality every day for your health and safety.
We are testing the new fire safety system. On Wednesday November 10 and Thursday November 11 you may hear alarm signals. Announcements will be made prior to each test. If there is an actual fire, please follow the Fire Watch procedures, we apologize for the interruption the tests may cause.
Rent Your rent payment was due on November 1st and is payable to Toronto Community Housing. Please put your cheque or money order in the lock box in the lobby of 200 Wellesley.
Doors and locks New doors will be installed as required in the next three weeks. Please do not install your own door locks. Doing so violates your lease and compromises the fire rating on the door.
Changes to the Visitor policy All visitors are welcome and must sign in and out with security due to the Fire Watch. Security will call residents when visitors arrive after 9 pm, before allowing them to enter the building. If you have visitors, you are responsible for them; visitors are not allowed to roam around the building.
Elevators When you need an elevator, please ask the security guard on your floor, he/she will radio a request and the first available elevator will come to your floor. Tenants receive priority over construction and maintenance workers. During peak times, there may be some delays because so many people require the elevators at the same time.
Parking Currently levels B1 and B2 of underground parking for 200 Wellesley are being used as part of the ongoing repairs. Tenants who require parking can access the B2 level of 325 Bleecker Street. Please ensure that you have a Toronto Community Housing barcode prior to parking at 325 Bleecker. If you require a barcode, please go to 155 Sherbourne Street to obtain one, and bring your proof of ownership with you.
Repairs and Maintenance Your new Superintendents are Manny and Doug; they can be found in the lobby from 8 am to 4:30 pm regarding work orders, maintenance, pests and other concerns with your apartment. After hours, please call the 24-hour Client Care Centre at 416-981-5500.
For those Returning Home
- Work crews in the North tower wear protective masks and suits because they spend a lot of time in areas that are wet and smoke-damaged.
- Damaged wristbands can be brought into the community centre for new ones. We are working on a system to replace wristbands.
North Tower & Floor 24 South Residents
- North Tower and Floor 24 South tenants do not have to pay November rent.
- ODSP and Ontario Works will not claim back the shelter allowance portion of cheques. If your shelter allowance is paid directly to Toronto community Housing, the pay direct has been removed and these monies will be included in your regular cheque / DBD entitlement. If your cheque amount is incorrect please contact your local OW or ODSP caseworker for clarification.
- Tenants staying with friends and family will also receive $10 a day for 30 days; this applies to tenants who stay with family and friends from October 15 to November 15. We will start distributing these payments on November 19.
Clothing Allowance The clothing allowance for North Tower, Floor 24 South and other tenants who have not been able to return home or access their belongings is now available for pick up at the Wellesley Community Centre. The primary lease holder must bring their yellow registration card or another piece of identification to receive the pre-paid Visa card, one per unit. Tenants in bachelor and one-bedroom apartments will receive $150, tenants in two-bedroom apartments will receive $300.
NEW Donation Centre Hours Beginning this week, the donation centre at 257 Jarvis St. will be open on Wednesdays from 10 am to 8 pm, Thursday from 10 am to 6 pm and Saturday from 10 am to 4 pm and will only serve North Tower and Floor 24 South tenants who have not been able to return home or access their belongings since the fire on September 24. There is no bus service to the donation centre, if you need transportation from the Wellesley Community Centre, please contact a staff member from the City of Toronto. Items that may be available at the donation centre include: shoes, clothing, and dog food.
Canada Post Mail pick up for tenants who have not returned to the building is available at the Wellesley Community Centre, Monday to Friday, from 11 am to 1 pm. A change of address form can be completed at the community centre, free of charge. Changing your address back is also free of charge and the change takes effect the day after you submit your form.
Item Retrieval The North tower and 24th floor of the South tower are still closed to everyone but authorized contractors. Due to the ongoing construction we still cannot retrieve any belongings for you.
Ontario Works & ODSP Cheques Tenants who have not received their November 2010 OW/ODSP cheque, should contact their caseworkers.