Toronto Community Housing (TCHC) recently completed a competitive procurement process to secure a vendor for commercial laundry services. The successful vendor is Coinamatic, which becomes TCHC's new service provider effective October 1, 2021.
The switchover of equipment for laundry rooms across the TCHC portfolio will begin this October and is scheduled to be completed by February 2022. The transition includes a complete refresh of laundry machines and equipment throughout all TCHC buildings.
Each switchover will take up to two business days. Once the former provider's equipment is removed, Coinamatic's equipment will be installed within one business day to minimize disruptions on tenants.
During this time, laundry rooms will be closed. Advance notice will be posted in buildings advising tenants of the closure and the transition. Tenants will receive updates about this from their superintendents or through posters posted around their building and laundry room.
For more information on the change of laundry service providers and equipment, please read the FAQ sheet (PDF) that we developed.