Sparkle Solutions upgrades laundry card machines across TCHC buildings

Sparkle Solutions upgrades laundry card machines across TCHC buildings

October 23, 2017

Toronto Community Housing’s laundry vendor, Sparkle Solutions, will be upgrading the laundry card machines in all buildings across the Toronto Community Housing portfolio. 

After the upgrades, the machines will accept the new $10 bills with enhanced security features.
Sparkle Solutions will be upgrading the machines over the next month. If there are delays in this process, building staff will inform tenants. 

While work is underway

  • Sparkle Solutions may need to temporarily shut down the laundry card machines while they are being repaired. If the machines need to be shut down for more than one day, building staff will inform tenants.
  • No interruption to your regular use of the laundry room is anticipated during the upgrade work.
  • Continue to use the old $10 bill at the laundry card machines until upgrades are completed.

Who to contact

If tenants have questions regarding the laundry machine cards upgrades in their building, they should contact the Client Care Centre at 416-981-5500 or help@torontohousing.ca.