One Yonge Street
To the Editor:
I disagree with "Fiorito: Chinese seniors upset with TCHC over rent increase" on three counts.
First, there is no rent increase for utilities for Toronto Community Housing tenants at 34 Oxford St. Tenants have been paying for their utilities all along. It's a lease requirement. It's broken down in a new document we give tenants that clearly explains how rents are calculated. The fact is there is only one reason why rent goes up for a rent-geared-to-income tenant - an increase in their income.
Second, the building is well maintained, and should a pest problem arise units are treated at no cost to tenants.
Third, Toronto Community Housing has taken considerable steps to provide tenants at 34 Oxford St. with translation and interpretation. Language interpreters are brought to meetings. All written notices are translated into Mandarin, Cantonese and Korean to meet the needs of the building's tenants. The elevators have also been retrofit to call out floor numbers in English and Cantonese.
Toronto Community Housing is committed to being fair, just and transparent. We provided all this information to you for the story prior to its publication. It is unfortunate you chose to leave it out.
Download the letter to the editor [PDF]
Chief Executive Officer
Toronto Community Housing