Ice Storm Recovery Update #11

Ice Storm Recovery Update #11

December 30, 2013

TORONTO, December 30, 2013-All power issues at Toronto Community Housing buildings affected by the ice storm have been resolved.

Power was restored to all but three remaining units today. Toronto Community Housing has completed extensive repairs at the three units, which will be connected following inspection and approval by the Electrical Safety Authority.

Toronto Community Housing has begun winding down its Emergency Response Plan, but is continuing to provide supports to affected residents as needed.

  • Technicians have been dispatched to affected buildings to ensure that heat, water and other essential building services restart properly.
  • We are monitoring situations where there is loss of power at buildings that had previously had full power, and dispatching staff to support residents as needed.
  • Tips for residents returning home after power is restored are on our website.
  • When a building has been without heat for some time, frozen pipes are a concern. To minimize the potential for flooding or other damage, we ask residents returning to their units to check that heat and water systems are working properly.
  • Residents should turn on all taps once they return home. If no water comes out the tap, or if there are signs of water damage, they should report this immediately to the 24-hour Client Care Centre at 416-981-5500 or
  • The Province has announced a program to assist those who have lost food as a result of the ice storm. We will be providing relevant information about the program to affected residents.

Residents are reminded to stay away from downed wires and trees that may have an electrical charge. Please report downed wires to Toronto Hydro at 416-542-8000.

About Toronto Community Housing

Toronto Community Housing ( is Canada's largest social housing provider, and home to 58,500 households with low- and moderate incomes. By providing clean, safe, well-maintained, and affordable homes, Toronto Community Housing delivers better homes, better neighbourhoods and a better Toronto for all.

Media Contact:
Brayden Akers, 416 803-9879,