Emergency Preparedness Week 2015

Emergency Preparedness Week 2015

May 05, 2015

​​Emergency preparedness week logo.An emergency can happen any time and any place. May 3 to 9 is Emergency Preparedness Week in Toronto and other communities across Canada.

Emergency Preparedness is everyone's responsibility. This year's theme is ‘Know the Risks, Reduce Them Together'. Recognize that some individuals may not have the support nor the capacity to appropriately respond to emergencies. An awareness building activity will focus on how you can reach out to neighbours, family, and friends who may be vulnerable or who are unable to support themselves during an emergency.

The Government of Canada's Get Prepare​d site has lots of helpful information on how to keep you and your family safe during an emergency.

Toronto Community Housing's Ten​​ant Guide contains resources on how to get emergency ready, including what to put in an emergency kit.

The City of Toronto Office of Emergency Management has recently released a "Get Emergency​ Ready High-rise Living" guide. This guide describes how high-rise residents can protect themselves, family, and property in the event of an emergency.

What can you do? Check out more details from the Government of Canada's Get Prepared site.

Know the​​ risks

  • In Ontario, we face a number of natural hazards, like winter storms or floods, which vary from region to region. Knowing what to do is an important part of being prepared.
  • Find out about the common risks in Toronto and how to prepare.
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Make a​​ plan

  • Do you know what to do during a flood, winter storm, or fire? Do you have everything you need during a major emergency?
  • This plan will outline what specific items you need to consider when preparing for an emergency, as well as general tips to prepare for emergencies that commonly happen or could happen in Ontario. It will also save time and make real emergency situations less stressful on you and your family.
  • If you have special needs, need a support person, or use life-sustaining equipment, tell Toronto Community Housing and arrange in advance for someone to check on you if there is an emergency.

Get​​ a kit

  • A good rule of thumb is to have supplies for at least 3 days or 72 hours.
  • Supplies should include everything you and your family would need to be safe and take care of yourself... you'd be surprised at how many of these items you already have!
  • Check and refresh your kit twice a year, making sure to keep an eye on expiry dates.

Important numbers and websites

If people or property are at risk, always call 9-1-1.

When should you call Toronto Community Housing's Client Care Centre at 416-981-5500?
  • For help with emergency repairs, for example, if severe rain causes your unit to flood or a branch crashes through a window.
  • To report a power failure in your building.

City of Toronto

  • Call 3-1-1 to:
    • Get help finding city services.
    • Find the non-emergency phone numbers for Toronto Emergency Services.

Weather warnings and updates


Emergency numbers

  • Toronto Hydro Power Disruption Hotline: 416-542-8000
  • Enbridge Gas Distribution Emergency Number: 1-866-763-5427
    • ALWAYS call to report possible gas leaks (smell of rotten eggs).

Non-emergency phone numbers

  • Fire: 416-338-9000
  • Police: 416-808-2222
Call Toronto Community Housing's Community Safety Unit at 416-921-2323 to report security issues or parking violations on Toronto Community Housing property.

Additional Resources

Check out these sites for more information and tips on how to prepare for and deal with emergencies: