When there is heavy rain, it can cause flooding and power outages. It is important to be prepared so that you can stay safe after a rain storm.
Large rain storms can cause flooding, especially in low-lying areas. Flash floods may happen without warning and heavy rain may cause sewers to back up.
Keeping safe during flooding
If you are indoors:
If you are outdoors:
- Stay inside and do not travel unless absolutely necessary
- Keep children and pets indoors
If your home is flooding:
- Seek shelter right away
- Stay away from lakes, rivers, streams, creeks and low-lying areas
- If you are able to, move furniture and other valuables to prevent water damage
- If you have the ability to do so, and can do it safely, turn off your furnace, gas and electricity�
Never step into a flooded room. Water may be in contact with your electrical outlets, appliances or cords. This means that the water could shock or electrocute you.
In a life-threatening emergency, always call 9-1-1 first. If you experience flooding or a power outage in your unit, call the Client Care Centre at 416-981-5500 right away. The Client Care Centre is open 24 hours a day, 7 days a week.
If you experience road flooding, contact 3-1-1
. This is the City of Toronto�s 24-hour call centre which provides information on programs and services offered by the City of Toronto.�
The City of Toronto has information and tips on how to prepare for and deal with emergencies like floods:
City of Toronto Office of Emergency Management
Get Emergency Ready: Your Personal Preparedness Guide [PDF]
Toronto Hydro power outages map
The Toronto and Region Conservation Authority has a 24-hour flood hotline that you can reach by calling 416-661-6514.