Tenant opinions matter to us

Tenant opinions matter to us

March 13, 2017

​The 2017 Tenant Survey is being mailed to a random sample of households across our communities this March. Toronto Community Housing values the opinions of our tenants, and we conduct the survey every two years to help us find ways to improve our service delivery. 


An outside company, Ipsos, will conduct the survey. Once the surveys have been returned, Ipsos will provide a report on the survey results, which we will use to make decisions on how we can continue to improve services for tenants. We will share the survey results on our website.

All questions about the 2017 Tenant Survey can be directed to Ipsos at TCHCSurvey@ipsosresearch.com​ or 1-888-864-8773.