Strategic Procurement will notify successful bidders by email. The email will include a request to provide the necessary documents. The following documents must be provided before starting the project:
Proof of insurance coverage: The types and amount of insurance will vary based on the types of goods or services required. Generally, Toronto Community Housing requires vendors to have general liability insurance, automobile insurance, and professional errors and omissions insurance. Toronto Community Housing must be named as an additional insured on the insurance document.
Workplace Safety and Insurance Board (WSIB) clearance certificate: Successful vendors must provide a valid Clearance Certificate from WSIB for the term of the contract. Vendors must keep their WSIB account in good standing throughout the term of the contract.
Other documents: Successful bidders must provide any other required documents for the project as outlined by Strategic Procurement. After receiving all required documents from successful bidders, Strategic Procurement will publish the bid results and send out notifications to non-successful bidders.
Non-successful bidders may request a debriefing session. They must submit their request in writing within 60 days of receiving a notification of award. The purpose of the debriefing session is to help bidders improve their proposals for future procurement opportunities. Debriefings are not an opportunity to challenge the procurement process.
Performance reviewsSuccessful bidders are subject to periodic performance reviews to ensure the services are performed according to the contracted specifications and Toronto Community Housing's policies. Under Toronto Community Housing's Vendor Disqualification Protocol, poor performance may result in a vendor being suspended from participating in Toronto Community Housing bids and projects.