Title: General Manager, Seniors Housing Unit
Phone: (416) 981-4548
Joan has worked in the not-for-profit housing sector in Toronto for over 20 years. She has held senior positions with both supportive and alternative housing providers, including Mainstay Housing as the Director of Tenant and Member Services and YWCA Toronto in the position of Director of Housing and Development. At the Ontario Non-Profit Housing Association she held the position of Manager of Municipal Relations and Member Support. She has been a senior manager with Toronto Community Housing since April 2015. Her Operating Unit in Rexdale was selected as the location for the Tenants First recommendation to pilot a Decentralized Model of Service Delivery. Joan was appointed as the General Manager (Interim) of the newly-created Seniors Housing Unit in May 2018 and appointed permanently on October 28, 2018.
Joan has been a senior leader in housing organizations that have undergone significant change initiatives and understands that as not-for-profit housing providers our mission is to ensure that systems and supports are in place to support successful tenancies and create homes where our tenants can live with dignity.