Vice President, Information Technology Services
Luisa Andrews joined Toronto Community Housing on August 13, 2018 as Vice President, Information Technology Services. Luisa brings more than two decades of experience in developing and delivering business solutions through information technology, process redesign and people leadership. She has strong expertise in customer service, internal technical support, field services, data governance, finance, facilities management, strategic and business plan development, corporate services and procurement.
Prior to joining Toronto Community Housing, Luisa led the workplace technology team at Brookfield Global Integrated Solutions, Canada's largest facilities management organization, where she developed a strategy for creating a Centre of Excellence for workplace technology for the company. Luisa also spent 13 years in progressively responsible leadership positions at the Technical Standards and Safety Authority, where she delivered solid results in business transformation, process improvement, data integrity, customer experience and operational efficiencies. Earlier in her career, Luisa worked for Union Gas in its customer care organization.