Swansea Mews

Swansea Mews Community

View a complete list of Frequently Asked Questions

Swansea Mews Updates

This section provides updates to Swansea Mews residents seeking information. If you have a question or specific request, a special hotline has been set up for Swansea Mews residents. For more information, contact local Swansea Mews staff at 416-945-0900 or by email swansea.mews@torontohousing.ca.

Quick links:
Video: Engineering Report and Relocation Information

Latest Updates


September 9, 2022 - Our latest update for tenants is available in a printer-friendly PDF and large-print PDF. This issue has information about:
  • Relocation update
  • Claims process and furniture
  • Back-to-school supplies
  • Canada Post forwarding mail
  • Municipal election voters’ list

August 30, 2022 - Our latest update for tenants is available in a printer-friendly PDF and large-print PDF. This issue has information about:
  • Transportation for school reminder
  • Relocation process
  • Moving updates
  • Hotel extensions
  • Supports available 

August 11, 2022 The Stone Soup Network, a community partner, has collected donations to help tenants who have been displaced from the Swansea Mews community. The application deadline has been extended to Thursday, August 18. Please review the updated Stone Soup Donation handout (PDF) for more information about these donations, including how to apply using the Stone Soup online form. Your information will be kept confidential and secure, and limited information will be given to TCHC only to confirm your household as Swansea Mews tenants who have been displaced.

August 8, 2022 Toronto Community Housing (TCHC) is working to support Swansea Mews tenants living at Centennial College as they move to a relocation unit or another temporary accommodation. We recognize the disruption this will cause. We are working hard to make this transition as smooth as possible.

Moving days will be August 8 to 12, 2022. Here is some key information ahead of the move:

  • Take all items out of the fridge. Centennial College staff will throw out any items left in the fridge.  
  • Please clean all bedrooms that were lived in. Take all your belongings from your rooms when you leave. Any items left behind will be thrown out.
  • If you moved furniture during your stay, please put it back where it was when you moved in.
  • Return all Centennial College room keys, building access cards, and parking access cards to TCHC staff on the day you move. If you don't, there may be a charge to your account for lost or non-returned keys.
  • We will give your household one day's notice with information about the date and time you are scheduled to move.
  • We will help you move your belongings from Centennial College to your new temporary accommodations or your relocation unit (if you have accepted a matching offer this week). 

August 5, 2022 Toronto Community Housing (TCHC) is working to support Swansea Mews tenants who are still living in hotels. We have gotten an extension on these hotel contracts. We are targeting an extension for these temporary accommodations until the end of August. If this date changes, we will let you know well in advance.  Please review this Hotel extension notice (PDF) for additional information.

August 5, 2022 The Stone Soup Network, a community partner, has collected donations to help tenants who have been displaced from the Swansea Mews community. Applications are due Thursday, August 11. Your information will be kept confidential and secure, and limited information will be given to TCHC only to confirm your household as Swansea Mews tenants who have been displaced.

July 22, 2022 Toronto Community Housing (TCHC) is working to support Swansea Mews tenants living in temporary accommodation at Toronto Metropolitan University (TMU) as they move to a relocation unit or another temporary accommodation. We recognize the disruption this will cause. We are working hard to make this transition as smooth as possible.

Moving days will be July 26 to 29, 2022. Here is some key information ahead of the move:

  • Take all items out of the fridge. TMU staff will throw out any items left in the fridge after check out.  
  • Please take all your belongings from your rooms when you leave. Any items left behind will be thrown out.
  • Return all TMU room keys, building access cards, and parking access cards to TCHC staff on the day you move. If you don't, there may be a charge to your account for lost or non-returned keys.
  • We will give your household one day's notice with information about the date and time you are scheduled to move.
  • We will help you move your belongings from TMU to your new temporary accommodations or your relocation unit (if you have accepted a matching offer this week). 

July 15, 2022 - For your safety and security, we are limiting access to Swansea Mews and to your unit. There is a significant safety risk. If you must return to Swansea Mews, please be aware of the safety protocols as outlined in our Notice to Swansea Tenants – Access to your unit (PDF).

 

July 11, 2022 Toronto Community Housing (TCHC) is working to support Swansea Mews tenants who have been living in temporary accommodation at York University as they move to a relocation unit or another temporary accommodation this week. We recognize the disruption this will cause. We are working hard to make this transition as smooth as possible.

Moving days will be July 13 to 15, 2022. Here is some key information for your household ahead of the move:

  • Use all the money you have loaded to your York University card (YU-card). It can be used for laundry or on campus at food outlets and vending machines, but not convenience stores. You will not get a refund for any money not used.
  • Return all York University room keys and building access cards to TCHC staff on the day you move. If you don't, there may be a charge to your account for lost or non-returned keys.
  • Your household will be given one day's notice to let you know about the date and time you are scheduled to move.
  • Please take all your belongings from your rooms when you leave. Any items left behind will be thrown out.
  • We will help you move your belongings from York University to your new temporary accommodations or your relocation unit (if you have accepted a matching offer this week). 


July 5, 2022 - The Ontario Superior Court has ruled in favour of an application brought by the City of Toronto, the Toronto Chief Building Official and Toronto Community Housing to protect the health and safety of Swansea Mews tenants. 

Delivered on June 4, 2022, the court ruling confirmed the Chief Building Official's emergency order that tenants must vacate Swansea Mews immediately because continuing to occupy their units carries a risk to personal safety. 

The order authorizes the Sheriff of Toronto to help the City and the Chief Building Official to evacuate Swansea Mews if tenants have not vacated their units by the end of the day on Wednesday, July 6.


July 3, 2022 - Toronto Community Housing today filed a supplementary affidavit with the Ontario Superior Court. The document contains more evidence that TCHC will ask the court to consider during the hearing scheduled for Monday, July 4, 2022.


June 30, 2022 - Tenants received an information sheet (PDF) from TCHC, providing information on a Superior Court Application about the Chief Building Official's order to vacate Swansea Mews. The information sheet also included details for how to participate in a hearing on the matter, scheduled for July 4. 


June 29, 2022
Tenants were invited to an information session from 6 - 8:30 p.m. at the Swansea Mews Public School. Toronto Community Housing senior leaders, subject matter experts and support staff spoke with tenants regarding:

  • Temporary accommodations
  • Resources and supports
  • Relocation process
  • Help with moving
  • Addressing repair needs
  • Other feedback and support requests

June 23, 2022 - TCHC met with tenants still living in Swansea Mews as the City of Toronto has declared all homes in Swansea Mews to be unsafe for people to live in. Tenants were provided a notice and plan regarding the urgent need to move to temporary accommodation as well as a relocation process. See below for the documents provided to tenants:


June 20, 2022
- Information about Swansea Mews is available in Somali, Amharic, Twi, Cantonese, Mandarin, Vietnamese and French. See our Translated Information section below.


June 17, 2022 – Toronto Community Housing (TCHC) will give per diem payments to Swansea Mews tenants as part of the temporary accommodation process. Please see the FAQs for more information about this or download the PDF version of the FAQs.


June 16, 2022 - The meeting to assign households with their number took place from 6:00pm-8:00pm for the Humber group of tenants. The assigned number is used to make a decision if more than one household chooses the same unit on their preference form.  


June 14, 2022 - A second town hall was held at 6 p.m. at the Humber College Lakeshore campus auditorium. Materials from the town hall are available to view in PDF: 



Video: Engineering Report and Relocation Information

Recorded on June 14, 2022.

 



Record of Tenant Notices

Please see below for copies of every print update delivered to tenants since May 27, 2022.

Swansea Mews Update - August 5, 2022 (PDF)



 

Translated Information

 

Somali

Amharic

Twi

Cantonese

Mandarin

Vietnamese

French




Back to the top