Who to call
Here are numbers you can all 24 hours a day, seven days a week, every day of the year.
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416-981-5500
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Toronto Community Housing: Call our Client Care Centre for emergency and routine maintenance requests, questions about rent or your lease, requests to transfer to a different unit, information about how to add or remove someone on your lease, or anything else about your tenancy. Translation into 168 languages is available. |
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416-921-2323 |
Toronto Community Housing's Community Safety Unit: Call for security issues or to report a parking violation on our property. |
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911
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Emergency services: Always call this number in an emergency. It connects you to Toronto Police Service, Toronto Fire Services and Emergency Medical Services. |
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211
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Social services: Call for information about social services and community agencies in your area. Operators speak different languages. |
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311 |
City services: Call for information about services provided by the City of Toronto. Operators speak different languages. |
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416-645-8080
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Landlord and Tenant Board: Call for information about the Residential Tenancies Act and for help with disagreements between you and your landlord, Toronto Community Housing. The Act explains the rights and responsibilities of landlords and tenants who rent residential properties. |
Crisis Supports
If you or someone you know needs help dealing with a mental health issue, please ask for help. These are some of the agencies that can help.
Call 211 to find more services in your area.
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416-408-4357
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Toronto Distress Centres: 24 hours a day, seven days a week |
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416-929-5200 |
Gerstein Centre: 24 hours a day, seven days a week |
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416-498-0043 |
St. Elizabeth Health Care: |
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416-393-9990
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Youthdale Treatment Centres: 24 hours a day, seven days a week for children and youth up to 16 years old, in Toronto |
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416-531-0330 |
Aboriginal Crisis Intervention Program |
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416-495-2033
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Scarborough Hospital Regional Mobile Crisis Team: for urgent appointments with the outpatient crisis program, in Scarborough and East York |
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416-808-7066 |
Victim Services: immediate support for victims of crime, available 24 hours a day, seven days a week |
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416-314-2447 |
Victim Support Line: help for victims of crime, available in many languages from 8 a.m. to 10 p.m., seven days a week |
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416-863-0511 |
Assaulted Women's Help Line: help available 24 hours a day, seven days a week, in English and French |
Safety and Security
Your safety is very important to us. Toronto Community Housing works together with the Toronto Police Service and their Toronto Anti-Violence Intervention Strategy (TAVIS) to keep our communities safe.
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416-808-2222 |
Toronto Police Service: Call this number in non-emergency situations. |
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416-808-7260 |
Crime Stoppers: |