Tenant Participation System

The Tenant Particpation System gives Toronto Community Housing residents a say on issues that affect their building and community. It sets up a structure for tenants to work with staff to solve problems, set priorities, allocate resources and make things work better at the community level. It also ensures that Toronto Community Housing is accountable to tenants for the quality of services and housing that are provided.

Other tenant organizations such as social clubs, tenant associations and community and advocacy groups also play a role in each community.

Resident Engagement Update

The Resident and Community Services Division, through a competitive  Request for Proposal (RFP) process, has hired a consultant, Ms. Virginia Burke, to continue the review of the current engagement system starting in mid-August and ending in late November. Virginia comes with extensive knowledge of leadership development, local governance and the non-profit housing sector. She recently published a guide to support people interested in organizing associations entitled Resident Leadership Manual, and met with residents earlier this summer for a number of information sessions. 

Governance Structure Sessions (running a community group)

Tell us what you think about:

  • the ways your community can provide input into decision-making
  • the ways your community should access funds for community activities and development
  • what the roles and responsibilites of residents and staff in the new engagement system should be in the new engagement system

Join us at any of these meetings:

  • Wednesday, September 18 | 6 - 9 p.m.| 2195 Jane Street
  • Thursday, September 19 | 6 - 9 p.m. | 4205 Lawrence Ave. E.
  • Friday, September 20 | 1 - 4 p.m. | 931 Yonge Street
  • Monday, September 23 | 6 - 9 p.m. | 2195 Jane Street
  • Tuesday, September 24  | 6 - 9 p.m. | 4205 Lawrence Ave. E.
  • Wednesday, September 25  | 1 - 4 p.m. | 931 Yonge Street
  • Tuesday, October 1  | 6 - 9 p.m.| North York Civic Centre-Council Members Lounge
  • Thursday, October 3 | 6 - 9 p.m. | 4205 Lawrence Ave. E.

Code of Conduct Sessions (standards, process and accountability)

Tell us what you think about:

  • the key behaviors and values there should be for elected resident leaders
  • the rules and actions that will support strong community building
  • what level of accountability there should be for resident leaders
  • ways to make the process fair and transparent 

Join us at any of these meetings:

  • Wednesday, September 25 | 6:30 - 9:30 p.m. | North York Civic Centre- Council Menbers Lounge
  • Thursday, September 26 | 6 - 9 p.m.| 4205 Lawrence Ave. E.
  • Friday, September 27| 1 -4 p.m. | 931 Yonge Street
  • Monday, September 30| 6 - 9 p.m.| 495 Wilson Ave.
  • Monday, October 7 | 6 - 9 p.m.| 495 Wilson Ave.
  • Tuesday, October 8 | 1 - 4 p.m.| 931 Yonge Street
  • Tuesday, October 8 | 6 - 9 p.m.| 4205 Lawrence Ave. E

More details about Toronto Community Housing's resident engagement model can be found in a letter [PDF] sent to Tenant Representatives on Wednesday, August 7, 2013. We will keep this page updated as resident consultations with Virginia continue this Fall.

Please RVSP for the meeting(s) of your choice. If you need an interpreter or other support, e-mail ResidentEngagement@torontohousing.ca, or call 416-981-4072. Tokens will be available. 

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