New property management contracts for 58 Toronto Community Housing communities start May 1, 2012.

The new contracts cover 12,017 units in six groups of buildings. Del Management Solutions will manage three groups. Ainsworth, Greenwin and Metcap Living Properties will each manage one group.

View the list of buildings that will be managed by our property management partners.

Contract management is a cost-effective way to provide the same high level of service to tenants. The money we save will be reinvested into repairs to our buildings. This will help us tackle our $751-million capital repairs backlog.

Frequently Asked Questions

What is contract management?
In some buildings, Toronto Community Housing has hired an outside company to take care of property management. These companies do the same work that Toronto Community Housing’s employees do: they calculate and collect rents, clean and maintain the building, and make repairs in apartments.

Why are some buildings contract-managed and others managed by Toronto Community Housing staff?
Toronto Community Housing has always used a mix of property management approaches. In most cases, Toronto Community Housing inherited the contracts when it was created in 2002. A few units were inherited from other landlords because their original owners could no longer manage them.

What will this mean for the services tenants receive?
The property management companies we work with do the same the work that our employees do: they calculate and collect rents, clean and maintain the building, and make repairs in apartments.

But, no matter where you live or who manages your building, Toronto Community Housing is responsible for making sure that you get quality service. Toronto Community Housing will provide tenants with continuity of service, with minimum disruption, during any transition.

Read more Frequently Asked Questions [PDF]