The Community Management Plan is a rolling three-year business plan.  Every three years we work hard to hear from all our different stakeholders to find out what is important to them.  We listen to staff, tenants and people from the community agencies that we work with.

Most recently, in the summer of 2006 we did extensive consultation to develop the Community Management Plan 2007-2009. 

We began with community consultations in each Community Housing Unit.  At these meetings we spoke to many tenants as well as some staff and community agency representatives.  They told us what they thought Toronto Community Housing does well.  They also told us what they thought are priorities should be.

Next we had small forums with representatives from staff groups and community groups.  At these meetings, we told participants what we heard at the community consultations and we asked them to tell us what they thought of these ideas and to let us know if they had other ideas.

Finally, after we compiled all that we heard and we came up with a framework for the new Community Management Plan.  We had four meetings in different parts of the city to ask staff, tenants and community agencies to hear about the new plan. 

In the end, we heard from about 7,800 people before we created the final draft of the Community Management Plan 2007-2009.  This draft was presented to the Board of Directors and approved in November 2006.

Strategic Planning Process 

The strategic planning process at Toronto Community Housing directly links the development of our three year strategic plan (the Community Management Plan) to our capital planning process and to business planning in each community and business unit. The result is an integrated vision and approach.

Toronto Community Housing is working to make sure that we consult with the many different groups and individuals that are connected to Toronto Community Housing - tenants and their representatives, community agencies, staff, labour partners, city councillors, funders, city staff, neighbourhood associations and countless others.