Community Management Plan 2010-2012

Strategic Initiatives

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Our Community Management Plan identifies several key areas of focus:

Buildings

Healthy communities start with good places to live. On average, Toronto Community Housing’s buildings are 37 years old. Toronto Community Housing plans to balance its capital investment in items like life safety equipment and building systems with spending that has a more direct impact on tenants’ quality of life (like replacing old kitchens and bathrooms). Without significant new reserves, Toronto Community Housing will continue to be challenged to keep all units in a good state of repair.

Communities

Creating Healthy Communities Toronto Community Housing invests in physical and community assets to build and maintain healthy communities. Healthy communities are places that are inclusive, where tenants have the ability to make decisions and influence the institutions and civic processes that affect their lives.

Finance

Toronto Community Housing has to remain financially strong so that it can continue to invest in communities. Over the last five years, Toronto Community Housing has reduced its costs and supported investment in the portfolio. Even so, the organization faces many financial challenges. Aging buildings, increased utility costs and decreasing revenues from geared-to-income rents make it difficult to maintain manageable costs. Toronto Community Housing must continue to use sound financial management practices.

Organization

A healthy workplace makes it possible for Toronto Community Housing to achieve its mandate. In 2006, Toronto Community Housing staff participated in a survey and in workshops that helped them to measure how healthy the organization is, and to determine what makes a healthy workplace. The results show that overall, Toronto Community Housing is a good place to work because of good teamwork, staff-manager relationships and the priority of excellent service.

Tenants

For households where the average income is just $14,600, addressing basic needs, such as buying groceries and paying for public transit, is a challenge. Living with poverty results in social exclusion, economic and social marginalization and disempowerment. For seniors and young people the situation is often worse. Access to social and economic opportunities is an important part of community health. That is why this is a priority for Toronto Community Housing over the three years of this plan.