Parking Enforcement Officer

Toronto Community Housing

Toronto Community Housing (“TCH”) is the largest social housing provider in Canada and the second largest in North America. It is home to approximately 164,000 persons with low and moderate-incomes in its 58,500 residential units. Our tenant population includes seniors, families, singles, refugees, recent immigrants to Canada, and people with special needs. Our tenants come from diverse backgrounds. This diversity includes age, education, language, sexual orientation, mental and physical disability, religion, ethnicity and race as well as increasing diversity in lifestyles and values. Our portfolio includes more than 360 high-rise and low-rise apartment buildings throughout the city.

Parking Enforcement Officer

File#:	TCH#12CSE32
Salary:	$24.52 - $25.63 per hour
Division:	Operations
Class:	OPSEU Local 529
Unit:	Community Safety
Hours:	40 hrs/week

 

The Community Safety Unit (CSU) at Toronto Community Housing provides innovative safety promotion and security services to its communities. The CSU provides a full range of safety services in a social setting that supports a community development approach to safety and engages tenants rather than acting as guardians of communities.

 

Responsibilities:

 

As a Parking Enforcement Officer (PEO) you will provide a full range of parking control and administrative duties. In this role, you will also be required to be a certified City of Toronto Municipal Law Enforcement Officer, in which you will be responsible for ensuring that illegally parked vehicles are dealt with in an appropriate manner including tagging and/or towing or posting vehicles with warning notices. In addition, you will be responding to enquiries and complaints in a prompt and courteous manner.

 

Qualifications:

 

• Knowledge of safety and security practices, techniques, municipal by-laws and court procedures

• Ability to understand parking related rules, regulations and documentation

• Ability to exercise good judgement in difficult situations

• A commitment to excellent customer service

• Proven ability and sensitivity in providing respectful service to a diverse population (age, race, language, gender, sexual orientation, culture and disability)

• Excellent listening, conflict resolution and de-escalation skills

• Ability to write (reports, letters) using clear language

• Ability to successfully pass the Municipal Law Enforcement Officer (MLEO) course

• Must possess a valid Ontario Class G Driver's License (proof of possession will be required at time of job offer)

• Ability to work varying shifts and flexibility to be re-assigned as necessary

• Possess and maintain full security and police clearance including fingerprinting and background check

APPLICATION PROCESS:

All applicants are required to submit a police Clearance Letter with their resume at the time of resume submission (Clearance Letters must be dated within the last 6 months). A Clearance Letter is a formal document produced on secure paper indicating that the subject of the inquiry has no criminal convictions in the National Repository of Criminal Records maintained by the RCMP. Resumes sent without a Clearance Letter will not be considered. Police Clearance Letters can be obtained at various locations depending upon your area of residence.

Police Clearance Letters can be obtained at the following locations:

Toronto Police Headquarters
40 College Street
www.torontopolice.on.ca/recordsmanagement/clearance.php

Peel Regional Police
7750 Hurontario Street
www.peelpolice.on.ca
York Regional Police
9350 Yonge Street, or
17250 Yonge Street
www.police.york.on.ca/hq/index.htm

York Regional Police
9350 Yonge Street, or
17250 Yonge Street
www.police.york.on.ca/hq/index.htm

Requests for Clearance Letters must be made in person. Some locations provide same day service. Please check the individual locations for their business hours. Letters are obtained at the applicants' expense.

Canadian Police Information Centre (CPIC) Background Clearance
In addition to the Police Clearance Letter noted above, all candidates that are successful in the PEO competition or placed on the eligibility list must have their name and background information submitted for CPIC clearance to Toronto Police Service. The results for CPIC clearance may take anywhere from three (3) to six (6) months. To be eligible for a PEO position, all candidates must successfully clear background for CPIC.

Toronto Community Housing is committed to equity in employment. Our goal is a diverse, inclusive workforce that reflects the communities we serve. We strongly encourage applications from women and men, people from racialized communities, sexual minorities, persons with disabilities and aboriginal persons.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to human.resources@torontohousing.ca.

We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted.

Applications must be received by May 23, 2012 at:

Human Resources Division
Toronto Community Housing Corporation
931 Yonge Street 4th Floor
Toronto, Ontario M4W 2H2
Fax: (416) 981-4260
E-mail: Human.Resources@torontohousing.ca

Posting Date: May 9, 2012