UNION: OPSEU Local 529
UNIT: Community Safety Unit
SALARY: $26.07/hr-$27.38/hr (40 hours/week)
LOCATION: You may be assigned to different locations across the City of Toronto

Position Summary

Toronto Community Housing is the largest social housing provider in Canada, providing housing to over 164,000 families, seniors, singles and special needs tenants. We are committed to fostering healthy communities, equity and a strong learning culture. Our commitment is to build on the strength of our organization - our tenants and staff - to create good places to live and to work. The portfolio includes more than 57,500 units of housing in over 2,800 buildings and houses across the City of Toronto. We are recognized as one of Canada’s top 100 Employers, as well as one of the top 75 Employers in the GTA.

The Community Safety Unit (CSU) at Toronto Community Housing provides innovative safety promotion and security services to its communities. The CSU provides a full range of safety services in a social setting that supports a community development approach to safety and engages tenants rather than acting as guardians of communities.

As a Community Patrol Officer, you will be part of a team that will provide 24 hour, 7-day-a-week security and safety services to TCHC communities. You will also play a key role in developing strong partnerships and community ties with tenants, staff, local agencies and other stakeholders to improve the health and well being of the community.

Qualifications

• Knowledge of safety and security practices, techniques
• Familiarity with equipment such as elevator, lock, hydro, and fire alarm systems
• Knowledge of building and fire safety standards, by-laws, and related legislation such as Criminal Code of Canada, Tenant Protection Act and Trespass to Property Act
• Ability to investigate and assess security incidents and use good judgement in responding to
  emergency situations
• A commitment to excellent tenant service. Proven ability and sensitivity in providing respectful
  service to a diverse population (age, race, language, gender, sexual orientation, culture and
  disability)
• Ability to develop working relations with staff, tenants, police and fire officials, and community
  agencies
• Ability to establish harmonious positive relations with tenants, especially youth
• Excellent listening, problem solving, conflict resolution and peace building skills
• Ability to write (reports, letters) using clear language
• Demonstrated experience utilizing computer software packages such as MS Word, Excel and
  database applications
• Ability to work shifts
• Ability to successfully pass the Municipal Law Enforcement Officer (MLEO) exam
• Must possess a valid Ontario Class G Driver's Licence (proof of possession and driving record will
  be required at time of job offer)

Note: Maintaining a full police security clearance, including fingerprinting and police background check is a requirement for this position.

APPLICATION PROCESS:

All applicants are required to submit a police Clearance Letter with their resume at the time of resume submission (Clearance Letters must be dated within the last 6 months). A Clearance Letter is a formal document produced on secure paper indicating that the subject of the inquiry has no criminal convictions in the National Repository of Criminal Records maintained by the RCMP. Resumes sent without a Clearance Letter will not be considered. Police Clearance Letters can be obtained at various locations depending upon your area of residence.

Police Clearance Letters can be obtained at the following locations:

Toronto Police Headquarters
40 College Street
www.torontopolice.on.ca/recordsmanagement/clearance.php

Peel Regional Police
7750 Hurontario Street
www.peelpolice.on.ca

York Regional Police
9350 Yonge Street, or 
17250 Yonge Street 
www.police.york.on.ca/hq/index.htm

Requests for Clearance Letters must be made in person. Some locations provide same day service. Please check the individual locations for their business hours. Letters are obtained at the applicants' expense.

Physical Fitness Test
Candidates who are successful at the Interview Panel will be required to provide a current Applicant Testing Service Certificate prior to employment. A request for an Applicant Testing Service Certificate can be obtained by calling 1-800-429-7728. 

Toronto Community Housing is committed to equity in employment. Our goal is a diverse, inclusive workforce that reflects the communities we serve. We strongly encourage applications from women and men, people from racialized communities, visible minorities, persons with disabilities and aboriginal persons.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to human.resources@torontohousing.ca.

Human Resources Division
Toronto Community Housing Corporation
931 Yonge Street, 4th Floor Toronto, ON M4W 2H2
Fax: 416-981-4260
E-mail: Human.Resources@torontohousing.ca